Guidance

Get clearance to leave a UK port for commercial vessels from 1 January 2021

If you’re the ships’ master (or their agent) of a commercial vessel, you will need to get clearance to leave a UK port.

If you’re the ships’ master of a commercial vessel you must get clearance from customs to depart from a UK port (known as outwards clearance). This includes vessels departing the Isle of Man.

If you’re leaving the UK and destined for another UK port, you do not need to get clearance.

Check what reports you need to send to HMRC about goods when your vessel arrives at a UK port.

Get clearance to leave the UK

You can get clearance in advance using the online National Maritime Single Window.

If you cannot use the National Maritime Single Window

You can send reports to the National Ship’s Reports and Compliance Team by email, fax or by post (if original documents are called for):

National Ship’s Reports and Compliance Team
Ralli Quays
3 Stanley Street
Salford
Manchester
M60 9LA

Telephone: 0300 3227900 and select option 4

Fax: 0800 4960699

Email: shipsreports@hmrc.gov.uk

Opening hours: Monday to Friday (excluding bank holidays), 8am to 4pm.

If you’re trying to send reports to the National Ship’s Reports and Compliance Team outside normal office hours, the master or agent should:

  1. Phone the National Clearance Hub to advise that they are about to submit a clearance request.
  2. Email shipsreports@hmrc.gov.uk or fax copies of the necessary forms to the National Clearance Hub.

Find out how to contact the National Clearance Hub.

Published 22 December 2020
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